Determine the indicator's value by using the following methodology:
1) List the main management practices the intervention promotes. Try to avoid a situation where both ‘simple’ practices (e.g. the recording of expenses and income) and more complex practices (e.g. an informal business officially registers to become formal) are on the same list; the resulting data may not provide an accurate picture. You might want to have two separate lists for ‘easy’ and ‘difficult’ practices and decide how many easy practices can equal to one difficult practice.
2) For each management practice, define what exactly it involves. For example, the development of a business plan, could involve the following components:
- has a visually observable written business plan
- is able to state 3 elements of their business plan
- is able to give 3 reasons for the importance of a business plan
3) Set clear benchmarks of when the data collectors can conclude that a business uses a given management practice (for example, when it meets at least two thirds of its key principles defined in step 2 above).
4) Observe and interview a representative sample of the target sellers / service providers and assess whether they use any of the promoted practices and if so, the extent to which they follow their main principles.
5) To calculate the indicator's value in percentages, divide the number of sellers / service providers using the required minimum of the promoted practices by the total number of surveyed sellers / providers. Multiply the result by 100 to convert it to a percentage.