Number of Service Providers

Output indicator

Indicator Phrasing

number of service providers offering [specify the service] in the target area
nombre de prestataires de services offrant [spécifiez le service] dans la zone cible
número de prestadores de serviços que oferecem [especifique o serviço] na área-alvo
počet poskytovatelů [uveďte název dané služby] v cílové oblasti

Indicator Phrasing

English: number of service providers offering [specify the service] in the target area

French: nombre de prestataires de services offrant [spécifiez le service] dans la zone cible

Portuguese: número de prestadores de serviços que oferecem [especifique o serviço] na área-alvo

Czech: počet poskytovatelů [uveďte název dané služby] v cílové oblasti

What is its purpose?

This is an essential 'supply side' indicator assessing the number of service providers (such as commercial extension workers, water pump repairers or latrine sellers) offering the promoted type of service(s) in a target area. It shows the extent to which the service is physically available to the potential customers.

How to Collect and Analyse the Required Data

Collect the following data by conducting individual interviews with the service providers operating in the target area. The best way to identify the maximum number of service providers is to use "snowball sampling" methodology – asking service providers, customers or authorities whether they know of any service providers which do or do not provide the promoted service (and then visiting or calling them to verify the information). If you know that the service is provided by a very large number of service providers, use a representative sample of these providers.

 

RECOMMENDED SURVEY QUESTION (Q) AND POSSIBLE ANSWERS (A)

Q1: Do you provide / offer [specify the service]?

A1: yes / no

 

 

Calculate the indicator's value by summing up the number of service providers offering the given service.

Disaggregate by

Disaggregate the data by location and gender.

Important Comments

1) While the service providers might formally offer a given service, it often happens that due to their passivity, poor marketing and other factors, the number of clients who use the service is very low. Therefore, consider changing the indicator to "number of active service providers..." where "active" means providing the service to a minimum number of clients over a certain period (for example, "providing chicken vaccinations to at least 30 families per month").

This guidance was prepared by People in Need (with inputs provided by Farm Africa) ©

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