Calculate the indicator's value by using the following methodology:
1) Select and record an audio file example of spoken communication that is intended for the target group members, such as an explanation of the beneficiary selection criteria, announcement of planned support or information about a new Community Feedback and Response Mechanism. It is suggested that the example is approximately 30 seconds long, so that it is easy for people to remember and subsequently explain its content. Ensure that the example does not contain any unnecessary jargon, technical terms and abbreviations. If several different languages are commonly used for spoken communication, prepare the same examples in these languages.
2) Include in any quantitative survey that is conducted among a representative sample of the target group members (both female and male), a section testing their understanding of the spoken example(s). Recommended survey questions include:
Q1: Do you understand spoken [specify the tested language]?
A1: yes / no / only little
(ask the following question only if the previous answer is YES or ONLY LITTLE)
Q2: Now I will play a short audio clip for you. When I finish, please explain to me in your own words what the clip is explaining. [play the recording from a mobile phone, tablet or another device up to two times if needed]
A2: _
1) the respondent understood the spoken text
2) the respondent did not fully understand the spoken text
3) If there are several languages commonly used by the aid agencies for spoken communication with the target population, repeat steps 1 and 2 for the remaining languages.
4) To calculate the indicator’s value, divide the number of people who understood at least one of the tested languages by the total number of respondents. Multiply the result by 100 to convert it to a percentage.