Job Seekers’ Use of Job Matching Services

The indicator assesses the proportion of the target group members (e.g. youth, women, internally displaced persons) who have used the job-matching services promoted as a part of the intervention. It indicates the extent to which they know of the services and are willing to use them to help them find suitable employment opportunities.

Collect the following data by conducting individual interviews with a representative sample of the target group members:

RECOMMENDED SURVEY QUESTIONS (Q) AND POSSIBLE ANSWERS (A)

Q1: In the past [specify since when the project promoted the job matching services – e.g. “12 months”], did you look for a new job?

A1: yes / no

(ask the following question only if the previous answer is “yes”)

Q2: In the past [specify the same period as in Q1] months, when you looked for a new job, did you use any services that help people to find a job, such as websites with advertisements, recruitment agencies or other services?

A2: yes / no

(ask the following question only if the previous answer is “yes”)

Q3: Can you please tell me all the services that you used? (Instruct the data collectors to keep probing: “What other services did you use?”)

A3: list the names of all the promoted job-matching services + include an option “does not remember”

To calculate the indicator's value, divide the number of respondents who used at least one of the promoted services by the total number of respondents who in the given period looked for a job (exclude those who did not remember what service they used). Multiply the result by 100 to convert it to a percentage.

Disaggregate the data by gender, the respondent’s education, type of service used and other relevant criteria. 

1) If some of the promoted services (e.g. websites with job advertisements) are used by a relatively large number of people, rephrase the indicator so that it measures the use of at least two of the promoted services.