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Number of Service Providers

Indicator Phrasing

number of service providers offering [specify the service] in the target area
See indicator in other languages

Indicator Phrasing

English: number of service providers offering [specify the service] in the target area

French: nombre de prestataires de services offrant [spécifiez le service] dans la zone cible

Spanish: número de proveedores de servicios que ofrecen [especificar el servicio] en la zona objetivo

Portuguese: número de prestadores de serviços que oferecem [especifique o serviço] na área-alvo

Czech: počet poskytovatelů [uveďte název dané služby] v cílové oblasti

What is its purpose?

This is an essential 'supply side' indicator assessing the number of service providers (such as repairers, commercial extension workers, companies offering house insulation, etc.) offering the promoted type of service(s) in a target area. It shows the extent to which the service is physically available to the potential customers.

How to Collect and Analyse the Required Data

Collect the following data by conducting individual interviews with the service providers operating in the target area. The best way to identify the maximum number of service providers is to use the "snowball sampling" methodology – asking service providers, customers or authorities whether they know of any service providers who do or do not provide the promoted service (and then visiting or calling them to verify the information). If you know that the service is provided by a very large number of service providers, use a representative sample of these providers.



Q1: Do you provide / offer [specify the service]?

A1: yes / no



Calculate the indicator's value by summing up the number of service providers offering the given service.

Disaggregate by

Disaggregate the data by location and gender.

Important Comments

1) While the service providers might formally offer a given service, it often happens that the number of clients who use the service is very low due to their passivity, poor marketing and other factors. Therefore, consider changing the indicator to "number of active service providers..." where "active" means providing the service to a minimum number of clients over a certain period (for example, "providing chicken vaccinations to at least 30 families per month"). This threshold should be set based on the current number of clients served, so that you avoid setting it too high or too low.


2) If the service is not provided, it is recommended that you ask why it is not provided. Such data can help you with increasing the availability of the given service. 

This guidance was prepared by People in Need (with inputs provided by Farm Africa) ©

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